Frequently Asked Questions
Welcome to our FAQ page! Here, we’ve gathered answers to some of the most common questions from our clients, ensuring you can find the information you need quickly and easily.
Whether you're exploring our bespoke services or looking for guidance on how you can get started, you’re in the right place.
If your question isn’t covered here, our dedicated team is always ready to assist you personally.
1
What is The Car Collection?
The Car Collection is the ultimate platform for car collectors, providing an immersive experience of your own private collection with high-quality videos, stunning photography and detailed vehicle insights.
2
How does the service work?
The Car Collection offers a comprehensive service, from industry-leading on-site video and photography production with your collection, to the seamless installation of your private app platform on your mobile device.
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Our dedicated team supports you every step of the way, ensuring your satisfaction throughout the process and delivering an exceptional final product tailored to your needs.
3
Who is the service designed for?
Our service is designed for discerning car collectors who take pride in their private collections. It’s built for those who value the convenience and elegance of having their entire garage beautifully captured and accessible at their fingertips—anytime, anywhere.
4
How is my collection integrated into the app?
Once the video and photography production shoot with your collection is complete,
The Car Collection team will expertly upload the captured content, along with the detailed statistics and comprehensive data.
5
Will my data be secure?
At The Car Collection, your data security is a top priority. All information stored within the app is safeguarded using industry-standard encryption, ensuring your privacy and peace of mind.
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The platform is built on Umbraco 13 – the latest Long Term Support (LTS) version of a CMS trusted by over 730,000 websites and applications globally. We enforce strong password policies, automatic account lockout after multiple failed login attempts and advanced authentication options. These include PassKey login using FIDO2 and WebAuthn standards, allowing secure access via PIN, fingerprint, or facial recognition.
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If you have any questions or concerns about how your data is protected, please don’t hesitate to contact us directly.
6
What makes The Car Collection different?
The Car Collection is a truly unique platform, offering high-production-value video and photography content, all securely stored in an exclusive space designed for your private viewing.
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Our service is entirely hands-off for the collector - we handle everything, so you can focus on your day while we deliver a seamless, high-end experience and a beautifully finished product.
7
How do I get started?
Getting started is easy! Reach out to schedule a consultation or book our professional photography and videography service. From there, we’ll guide you through the seamless process of setting up your exclusive Car Collection platform.
